来自Steinberg总裁关于cubase11更新问题的道歉邮件
Dear customer,
As you most probably have noticed, our license servers have been struggling with the overwhelming demand that has led to problems for many of you activating purchased update and full licenses since yesterday's release of Cubase 11.
We are sincerely sorry for letting you down like this, especially at a time that should be special and full of enjoyment, for you as our loyal customer but also for us as a company who have been working hard to release this version in these challenging times.
Our system was unable to cope with the many activations in this short period of time, and we have to admit to ourselves that our license management system as it stands has reached its capacity limits.
Rest assured, however, that no license has been lost.
In order to defuse the situation we have decided to interrupt the sale of new updates until the previously purchased updates have been processed by our license management system.
We would like to thank you, however, for your dedication to Cubase, your enthusiasm for making music, and your decision to immediately update to the newest Cubase version. We promise to do better next time.
Yours truly,
Andreas
President of Steinberg
尊敬的客户，您最可能已经注意到，自昨天发布Cubase 11以来，我们的许可证服务器一直在应对巨大的需求，这导致许多人激活购买的更新许可证和完整许可证时遇到了问题。我们很抱歉让您失望，特别是在这个本应特别和有趣的时刻。不光对于作为我们忠实客户的您，也对于一直在艰难时期努力发布此版本的我们公司。
我们的系统无法在短时间内处理如此多的激活，因此我们必须承认，我们的许可证管理系统已达到其容量极限。
不过请放心，没有丢失任何许可证。
为了缓解这种情况，我们决定在我们的许可证管理系统处理完先前购买的更新之前，中断新更新的销售。
但是，我们要感谢您对Cubase的奉献，对制作音乐的热情以及您决定立即更新到最新Cubase版本的决定。
我们保证下次会做得更好。
诚挚的Steinberg总裁Andreas
真就事倍功半了啊