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win 10无法安装protools?

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332
#1 16-1-12 17:17

win 10无法安装protools?

升级win10后,安装出现这个问题。试了两个版本,Avid.Pro.Tools.HD.v12.3.1.88512.WIN.x64.READ.NFO-AudioUTOPiA
和Pro_Tools_10.3.7_Win
网上搜了一圈,没有靠谱的解决办法。
https://support.microsoft.com/zh-cn/kb/295712
这个页面说到如下原因及解决办法,但是看不懂,不知道所谓的第三方软件是什么。我这刚装的系统,原版镜像。


有遇到过这个情况的吗?怎么解决?



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332
#2 16-1-12 17:45
本帖最后由 谈谈 于 16-1-12 17:50 编辑

贴个错误报告:其中:Failed to create hash for the install source files  
     未能创建安装源文件的哈希

Failed to CreateContentHash of the file: Program Files 64\Avid\Pro Tools\ca-bundle.crt:
for computing its hash

没有createcontenthash的文件:Program Files 64\Avid\Pro Tools\ca-bundle.crt:
为了计算它的哈希值



  1. 操作开始 17:43:22: ResolveSource。
  2. MSI (s) (DC:3C) [17:43:22:905]: Resolving source.
  3. MSI (s) (DC:3C) [17:43:22:905]: Resolving source to launched-from source.
  4. MSI (s) (DC:3C) [17:43:22:905]: Setting launched-from source as last-used.
  5. MSI (s) (DC:3C) [17:43:22:905]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'E:\Pro Tools\PT\'.
  6. MSI (s) (DC:3C) [17:43:22:905]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'E:\Pro Tools\PT\'.
  7. MSI (s) (DC:3C) [17:43:22:905]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{440A8FC5-DF1F-49F2-8936-227247138A34}'.
  8. MSI (s) (DC:3C) [17:43:22:905]: SOURCEDIR ==> E:\Pro Tools\PT\
  9. MSI (s) (DC:3C) [17:43:22:905]: SOURCEDIR product ==> {440A8FC5-DF1F-49F2-8936-227247138A34}
  10. MSI (s) (DC:3C) [17:43:22:905]: SECREPAIR: A general error running CryptAcquireContext
  11. MSI (s) (DC:3C) [17:43:22:905]: Determining source type
  12. MSI (s) (DC:3C) [17:43:22:905]: Source type from package 'Avid Pro Tools.msi': 0
  13. MSI (s) (DC:3C) [17:43:22:905]: SECREPAIR: Hash Database: C:\Windows\Installer\SourceHash{440A8FC5-DF1F-49F2-8936-227247138A34}
  14. MSI (s) (DC:3C) [17:43:22:905]: SECREPAIR: SourceHash database file already exists. Deleting it.
  15. MSI (s) (DC:3C) [17:43:22:908]: Note: 1: 2262 2: SourceHash 3: -2147287038
  16. MSI (s) (DC:3C) [17:43:22:911]: SECREPAIR: New Hash Database creation complete.
  17. MSI (s) (DC:3C) [17:43:22:911]: SECREPAIR: Crypt Provider not initialized. Error:0
  18. MSI (s) (DC:3C) [17:43:22:921]: SECREPAIR: Crypt Provider not initialized. Error:0
  19. MSI (s) (DC:3C) [17:43:22:921]: SECREPAIR: Crypt Provider not initialized. Error:0
  20. MSI (s) (DC:3C) [17:43:22:921]: SECREPAIR: Crypt Provider not initialized. Error:0
  21. MSI (s) (DC:3C) [17:43:22:921]: SECREPAIR: Crypt Provider not initialized. Error:0
  22. MSI (s) (DC:3C) [17:43:22:921]: SECREPAIR: Crypt Provider not initialized. Error:0
  23. MSI (s) (DC:3C) [17:43:22:921]: SECREPAIR: Crypt Provider not initialized. Error:0
  24. MSI (s) (DC:3C) [17:43:22:921]: SECREPAIR: Crypt Provider not initialized. Error:0
  25. MSI (s) (DC:3C) [17:43:22:921]: SECREPAIR: Crypt Provider not initialized. Error:0
  26. MSI (s) (DC:3C) [17:43:22:921]: SECREPAIR: Crypt Provider not initialized. Error:997
  27. MSI (s) (DC:3C) [17:43:22:921]: SECUREREPAIR: Failed to CreateContentHash of the file: Program Files 64\Avid\Pro Tools\ca-bundle.crt: for computing its hash. Error: 997
  28. MSI (s) (DC:3C) [17:43:22:923]: SECREPAIR: Failed to create hash for the install source files
  29. MSI (s) (DC:3C) [17:43:22:923]: SECUREREPAIR: SecureRepair Failed. Error code: 3e523E4E438
  30. 错误 997。重叠 I/O 操作在进行中。

  31. MSI (s) (DC:3C) [17:43:24:204]: Transforming table Error.

  32. MSI (s) (DC:3C) [17:43:24:205]:
  33. 操作结束 17:43:24: ResolveSource。返回值 3。
  34. 操作结束 17:43:24: INSTALL。返回值 3。
  35. Property(S): DiskPrompt = [1]
  36. Property(S): UpgradeCode = {7095A938-030C-4F74-85D3-5CE05AE3ACCD}
  37. Property(S): ProductCode = {440A8FC5-DF1F-49F2-8936-227247138A34}
  38. Property(S): Preselected = 1
  39. Property(S): UILevel = 5
  40. Property(S): OriginalDatabase = E:\Pro Tools\PT\Avid Pro Tools.msi
  41. Property(S): DATABASE = C:\Windows\Installer\144a9.msi
  42. Property(S): MsiRunningElevated = 1
复制代码


2197
#3 16-1-12 18:09
谈谈 发表于 16-1-12 17:45
贴个错误报告:其中:Failed to create hash for the install source files  
     未能创建安装源文件的 ...

http://support.microsoft.com/hot ... 0988&kbln=en-us

2271
#4 16-1-12 20:37
当时我win7升到win10,也是不能安装,重新下的win10,好了

332
#5 16-1-13 16:30
longlong546 发表于 16-1-12 20:37
当时我win7升到win10,也是不能安装,重新下的win10,好了

确实,怎么折腾都无解。不过我这不是win7升级到win10,而且全新安装的win10.不知道是哪个软件的冲突。
重装了系统,然后第一个安装PT12,顺利安装成功。
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