大意是非常不好意思,他们现在仍确定不了啥时候交货,然后决定赠一个什么混响。。还得等。。
还是官网申请快啊,不到二十四小时就通过了,可我bs上已经付费了,,另外本身已经用着一套了,难道官网再买一套。。。?这样就三套了,,,完全没必要啊。准备新买的一套再花点银子升级成nuendo 10。。。
Dear Best Service customer,
Thank you for ordering a Cubase Competitive Crossgrade at www.bestservice.com
Due to the big delay we want to give you another headsup on the (catastrophal) backorder situation: Today we had another conference call with those responsible at Steinberg. Unfortunately, the global situation has still not eased, but a large fulfillment team is working hard to deliver all backlogs as quickly as possible. Nevertheless, the earliest date on which we might get beackorders delivered is Friday of this week.
For all "crossgrade" orders: We have forwarded all claim forms and proofs that we have to our disposal to Steinberg already and these have all been confirmed and authorized in the meantime. You don't have to worry, all orders will be delivered for sure, even if we still can't promise the exact time.
We want to say sorry: Since we know how annoying the situation is for you - our customers - we have thought about a nice gift: we will register a download license of our Convolution Reverbs "Halls Of Fame Vintage Edition" (value 99) to your customer account within the next days to make your waiting time a bit easier. . .
We are also very sorry that we might not have been able to answer your e-mail inquiries as quickly as usual, you can imagine that we have been receiving countless complaints about this issue daily since weeks.
PS: please don′t forget to send your crossgrade claim form (see attachment) and proof of purchase if you did not already send it to [url=]m.schmidl@bestservice.de[/url] for not slowing down the processing.
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亲爱的最好的服务客户,
今天我们有另一个电话会议上对责任人在斯坦伯格。不幸的是,全球形势仍未缓解,但大量满足团队正在努力尽快交付所有积压。不过,最早的日期我们会beackorders交付是本周的星期五。
对所有“crossgrade”订单:我们已经转发所有形式和证明声称,我们必须处理斯坦伯格,这些都已被证实和授权的同时。你不需要担心,所有订单将交付可以肯定的是,即使我们仍然不能保证准确的时间。
我们想说对不起:因为我们知道恼人的情况为您——我们的客户我们已经想到了一个不错的礼物:我们会注册一个下载许可证卷积混音”的名声复古版”(99年价值)客户账户在第二天内让你的等待时间更简单。
我们也很抱歉,我们可能无法回答你的电子邮件询问就像往常一样,你可以想象,我们已经收到无数周以来每天抱怨这个问题。
′PS:请不忘记发送你crossgrade索赔表单(见附件)和购买凭证,如果你没有已经发送[url=]m.schmidl@bestservice.de[/url]没有慢下来处理。